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Flexrentz Privacy Policy

1. Introduction

1.1 FlexRentz ('we', 'us', 'our') is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your information when you visit www.flexrentz.com.ng By using the website, you accept and consent to the practices described in this policy.

2. Information We Collect from You

Information You Provide: This includes information you provide by filling out forms on our website or by corresponding with us via phone, email, or other methods. It includes details provided when using our website, subscribing to our services, listing a property, or reporting issues with the website. This may include your name, address, email address, phone number, and property-related details such as property address, images, pricing, and descriptions.
Information We Collect Automatically: When you visit our website, we automatically collect your IP address for site administration and improvement. We may also gather other details, such as the type of internet browser you use, to enhance your experience.
Information from Other Sources: We may receive information about you if you use other websites we operate or services we provide. If we receive such information, we will inform you about its source and how we intend to use it.

3. Use of Information

We use the information we collect from you for various purposes, including:

  • Fulfill our obligations under any contract between you and us and provide the requested information, products, and services.
  • Offer information about products and services similar to those you have inquired about.
  • Ensure our website content is presented effectively for your device.
  • Provide you with relevant product or service information, either directly or through selected third parties. If you do not want us to use your data for this purpose or to share it with third parties for marketing, you may opt out by adjusting your preferences on our data collection forms or following the unsubscribe instructions in our communications. You can also contact us directly to update your preferences.
  • Facilitate property listings and transactions, including sharing relevant details with real estate agents, landlords, and verification services as necessary.

4. User-Generated Content & Public Listings

When you submit a property listing, certain details (such as images, location, and price) may be publicly visible to other users. Please ensure you do not include any sensitive personal information in public listings.

5. Location Data Usage

We may collect and use your location data (if enabled on your device) to provide location-based property recommendations and improve our services.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure data storage, and access controls. However, while we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

8.1 You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal data, subject to certain legal obligations.
  • Object to the processing of your data for marketing purposes.
  • Request data portability where applicable.

8.2 To exercise any of these rights, please contact us using the details provided on our website.